What to Expect at a Dermatology Appointment
Knowing what is going to happen at the first veterinary dermatologist appointment makes the processes a bit easier for you and your pet.
NOTE: We are working hard to continue to provide high-quality veterinary care while COVID-19 restrictions are in place. Please click on the link below to learn how we are conducting appointments during these challenging times.
We ask you to arrive about 10 minutes early to complete the New Patient Form. However, to save more time, you can also fill out the New Patient Form online prior to your appointment.
Meet Your Board-Certified Pet Dermatologist
Our specialist will check your pet's history and discuss the issues with you in detail. You may ask any questions you have and we will take all the time that is necessary to answer them.
Examination, Diagnosis & Treatment
After your pet has been assessed, the vet will give you a diagnosis and explain the treatment options to you. Your veterinary dermatologist will work with you to develop a treatment plan that best meets your pet's needs. Once your visit is completed, our team will follow up with your primary care veterinarian to provide them with a detailed report regarding your appointment and treatment plan.
Our Pet Care Philosophy
Our veterinary dermatologist and team are an extension of your primary care veterinarian, called upon when your dog or cat's skin, coat, or nails require specialized attention.
We are proud to serve veterinarians and pet owners within areas in northern Florida and southern Georgia with advanced dermatology services and procedures not usually offered in family practice.
We work closely with your primary care veterinarian and a wide network of dermatology resources to give you and your four-legged companion the best skin and ear treatments.
We treat your pets as if they are our own and want to see your companion happy and healthy.
Payment & Financing
At our Animal Friends Dermatology locations in Orange Park and Jacksonville the staff will work hard to help you understand the payment and financing options we have available. This allows you to focus your energy on getting your dog or cat the dermatological care they require to live a healthy life.
- What types of payment options are available?
We expect payment in full upon your pet's discharge or at the time services are provided. The payment methods we accept are Visa, MasterCard, Discover, American Express, cash or check.
- Are there payment plans available for my pet’s care?
We proudly offer the financing option of CareCredit. It has an easy application process, which will give you results in minutes.
- Will I be provided with an estimate of costs?
We will give you an estimate in good faith of what the cost of the services will be prior to treatment. However, unforeseen circumstances may influence the final bill.
- What are the fees associated with a specialty appointment?
We hold you finically responsible for the exam fees and the treatments or diagnostics you consent to for the treatment of your pet, which is due at the time of service.
- Can you help with my pet insurance?
We are happy to assist you in completing the pet insurance forms for your pet’s visit. We also accept Trupanion Express.